Contact

Get in touch

Our UK customer service team is here to help — Monday to Saturday, 9 am to 7 pm UK time.

• Email: contact@zyleo.co.uk — we support UK customers exclusively by email.
• Postal address: HISOKA SAS — 1 Rue Marguerin, 75014 Paris, France
• Service promise: we aim to reply to every enquiry within one working day.

Order or delivery questions?

If your question is about a specific order, please include your order number (starts with #) in your message so we can help you faster.

Returns

Contact us first to receive a prepaid UPS return label and an authorisation. Please do not ship a return without contacting us: unauthorised shipments may be refused at the carrier point. See our refund policy for the full procedure.

Business identity

Zyleo is an online store operated by HISOKA SAS, a French simplified joint-stock company (Société par Actions Simplifiée). SIRET 989 850 680 00012 — registered office 1 Rue Marguerin, 75014 Paris, France. Full details on our contact information page.

Send us a message

We aim to reply within one working day.